How can we nurture engagement and foster loyalty in our visitors? How can we engender in our volunteers a sense of pride in the Woodson Art Museum? These and other big-picture ideas and lofty aspirations take shape in various ways here – inclusive public programs accessible to all, enthusiastic and passionate staff, dynamic exhibitions, and pleasing public spaces, to name a few. These are notions I consider when working with new volunteer greeters and docents and this spring has been filled with many volunteer training sessions. In addition to teaching incoming docents about Museum collections or art interpretation, it’s important to communicate our underlying identity: a thoughtful, progressive, and barrier-free institution that seeks to enhance lives through art for all visitors and the north central Wisconsin communities it serves.